Returns & Exchanges
At Galactic Toys & Collectibles, we want your style to be out of this world, which is why we offer a 30-day window for returns on all unworn, tagged apparel. If your cosmic gear doesn't fit perfectly, our mission is to ensure a seamless exchange or refund process.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the garment is free from any signs of wear.
Print and Ship
Download your prepaid shipping label, affix it to your parcel, and drop it off at any authorized planetary courier station.
Quality Inspection & Refund
Once our crew receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing